Our Vision
To help luxury hospitality businesses and experiences thrive — through strategic thinking, meaningful connections, and a genuine love of the industry we work in.
At Mills + Franks, we believe great strategy and great experiences aren't separate things — the best outcomes come from combining commercial rigour with real creativity and care. Our mission is to partner with hospitality, tourism and wellness businesses to build brands, manage projects, and craft experiences that leave a lasting impact.
Meet the Directors
Dave Mills and Kristy Franks founded Mills + Franks in November 209, bringing together decades of industry expertise to build a boutique consultancy specialising in strategy, project management, and brand direction for luxury hospitality — across weddings, events and wellness.
Having met while working with Solotel and Matt Moran's portfolio of restaurants, bars and venues, Dave and Kristy share a passion for exceptional service, commercial excellence, and creativity in hospitality. With a combined 35 years of experience — including owning their own restaurant — they've supported award-winning venues, driven revenue and operational performance across single and multi-venue portfolios, executed high-profile brand activations, and curated bespoke experiences, all while maintaining a positive, results-driven culture.
When they're not working with clients, you'll find them travelling to new regions, meeting winemakers and producers, and exploring local cultures — the same curiosity and attention to detail that shapes everything they do professionally.
Mills + Franks was born from a shared love of hospitality, strategy, and creativity — and a belief that the best results come from genuine care, not just process.
Why Work with Us?
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With over 35 years of combined experience, we bring genuine commercial rigour — in strategy, revenue management, and project delivery — alongside a hands-on, detail-led approach to every engagement.
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We offer direct access to a trusted network of hospitality leaders, venues, and specialists, built on genuine relationships rather than a directory.
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From weddings and private celebrations to corporate events and wellness retreats, we bring strategic and creative expertise across a diverse portfolio of luxury hospitality — including multi-venue and portfolio-level businesses.
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Our ability to craft personalised, considered outcomes — with a deep understanding of stakeholder management — sets us apart, no matter the size or complexity of the project.
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We prioritise working with local, sustainable partners, ensuring every project leaves a positive impact while maintaining the highest standards.
Meet Our Team
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Dave Mills
DIRECTOR
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Kristy Franks
DIRECTOR